Welcome's blog covers the latest commerce growth tips, shopper insights, and strategies for improving customer experience.
We mined our chat transcripts to give you top tips on how to improve your product description pages, and address the most common questions shoppers have.
For the second year running, our President and Co-founder, Dan Herman, was invited to speak on the expert panel at Shoptalk. Here is our summary of the discussion points with fellow innovators from Narvar, StellaService, and Gladly. Read on the find out how retailers are streamlining the post-purchase process and using technology to delight customers, after they've placed an order.
We're excited to officially announce the appointment of Ken Naumann as our new CEO, taking over from founder Dan Herman, who has moved into the role of President.
We mined our client's chat transcripts to find the most common questions shoppers ask when considering what to purchase from mass-merchant retailers.
Shoptalk 2017 is fast approaching! What’s different this year? Here's a quick recap on what you may have missed last year, as well as things to look out for at Shoptalk 2017!
What is the difference between showrooming and webrooming? More importantly, how do they impact the way consumers purchase?
There are always opportunities to buy, and every purchase journey is unique, which is why today's brands need to engage at every step. During this short video, marketing expert Selina Wragg talks us through how shoppers exhibit different motivations and engagement with channels, devices, and touchpoints.
Dan, Ricky and Ryan were recently in Las Vegas attending #CES2017, the global consumer electronics and consumer technology tradeshow that takes place every January in Las Vegas, Nevada.
With 2016 now firmly behind us, we look back at the biggest stories of the year and how they will impact us (and you) in 2017, including our prediction for the next big trend to watch out for!
Here at Welcome, it's people first. We take the health and happiness of our team seriously, so we put in words what makes Welcome so special and why it's a great place to work.
A little magic and a lot of creativity resulted in the spookiest Welcome Halloween yet.
Mobile is the number one resource consumers use when looking up information - how does that affect how much they buy?
