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Welcome's blog covers the latest commerce growth tips, shopper insights, and strategies for improving customer experience.

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5 Lessons from shoppers that help boost sales

5 Lessons from shoppers that help boost sales

During this webcast, we walked through how some of the most well-known household brands have collaborated with America’s largest mass-merchant retailers to dramatically improve the shopping experience. Among the examples, we highlighted how these brands have used the unique insights into consumer behavior to increase sales by over 444%. We dived into our data to share with you how moderation, agent training, and personalization contributed towards converting customers into advocates. Watch the recorded webcast below, and take away inspiration on how to implement similar strategies within your own organization.

 
Happy Birthday America, from our people to all people

Happy Birthday America, from our people to all people

Behind the Scenes of the Welcome Hackathon: Who won?

Behind the Scenes of the Welcome Hackathon: Who won?