During this short, less than 25-minute video, growth expert Selina Wragg talks us through how shoppers exhibit different motivations and engagement with channels, devices, and touchpoints.
There are always opportunities to buy, and every purchase journey is unique, which is why today's brands need to engage at every step.
During '5 Ways Shoppers Engage When You're Not There' you will:
Understand consumer buying behavior in today's chaotic retail landscape
Learn how to scale your existing customer service operations, across multiple retailer touchpoints
- Reimagine the experience consumers have with your brand