For the second year running, our President and Co-founder, Dan Herman, was invited to speak on the expert panel at Shoptalk. Here is our summary of the discussion points with fellow innovators from Narvar, StellaService, and Gladly. Read on the find out how retailers are streamlining the post-purchase process and using technology to delight customers, after they've placed an order.
We're excited to officially announce the appointment of Ken Naumann as our new CEO, taking over from founder Dan Herman, who has moved into the role of President.
Dan, Ricky and Ryan were recently in Las Vegas attending #CES2017, the global consumer electronics and consumer technology tradeshow that takes place every January in Las Vegas, Nevada.
Here at Welcome, it's people first. We take the health and happiness of our team seriously, so we put in words what makes Welcome so special and why it's a great place to work.
A little magic and a lot of creativity resulted in the spookiest Welcome Halloween yet.
It takes a lot of patience and organization to be Welcome's Executive Administrator...take a walk in April's shoes for a day.
The Welcome team volunteered for animal shelters, soup kitchens and Ronald McDonald's for the quarterly Welcome Cares Day.
We are a group of startups, entrepreneurs, and innovators who believe that strong encryption is a necessary tool for digital security and critical to the functioning of the internet economy.
Happy Birthday, America, from our people to your people: trywelcome.com/people
The Welcome team gathered in Austin to brainstorm and create innovative products at our Hack to Engage Hackathon. For one week, seventeen members from four departments worked to get their ideas off the ground.
Our New York City office's two Eagle mascots are all grown up; to honor their profound impact on Welcome, we recount the story of their inception.
If you think of Google as organizing the world's information, think of Welcome™ as organizing the world's expertise -- and enabling retailers and brands to make it accessible to consumers anywhere.
For the spring edition "Welcome Cares" Day, the Austin office teamed up with LifeWorks to help with their outreach program, "Bag the Drag." More than fifteen team members rolled up their sleeves, picked up some trash bags, and got to cleaning up the streets of The Drag area near downtown Austin.
With cart abandonment at an all time high, 78% for desktop and 88% for mobile, brands and retailers are seeking a path to higher conversion rates and better customer service. The key rests with providing shoppers with the right expertise as they buy and harnessing data and intelligence to optimize their buying experience. Learn more at welcomecommerce.com.
Brandon Barron, one of our most passionate employees, bleeds ChatID green. You’re most likely to find him in a 49ers beanie, riding around San Francisco on his longboard and sharing the ChatID story.
We created "Welcome Cares" to give back to the community. For our first event, we helped out at food pantries in New York, Austin, California and London.
ChatID is honored to have won the Eggie Award for Best Brand Support Solution at Newegg’s Annual Eggie Awards gala at CES 2016. This is the second time ChatID has won a coveted Eggie, the company’s first win was for Best Marketing Platform in 2014.
As a team, we encourage each other to be the best we can be. ChatID is full of talented rock stars who all genuinely enjoy the work we do and the people we work alongside.
We are excited to announce the close of our Series B investment round, led by Costanoa Venture Capital. We have secured a total $11.23 million in funding, to scale ChatID and offer more experiences to enhance the customer purchase journey.
ChatID proudly welcomes our new Chief Operating Officer and President, Mark Riggs, to the team! Riggs comes to the company with an extensive background in consulting, technology and e-commerce. His command of the industry will be a driving force for ChatID as we continue to expand our network.
ChatID Demonstrates Game-Changing Innovation in Technology Services and Marketing by winning the 2012 Technology Services Industry Association (TSIA) Vision Award in the Startup category and the Services Enabler Category.