We mined our client's chat transcripts to find the most common questions shoppers ask when considering what to purchase from mass-merchant retailers.
“Pacific Cycle is providing much needed product expertise to the consumer, wherever they are, by joining our growing network of brands and retailers,” said Dan Herman, co-founder and CEO of ChatID. “Consumers can now get answers to their detailed product questions from the most qualified experts, dramatically improving the buying experience.”
Seagate, the global leader in data storage solutions, chose to join the ChatID network to improve the customer experience, increase average order value and impact revenue through Chatbar, on Newegg.com - America’s largest online consumer electronics retailer.
ChatID is honored to have won the Eggie Award for Best Brand Support Solution at Newegg’s Annual Eggie Awards gala at CES 2016. This is the second time ChatID has won a coveted Eggie, the company’s first win was for Best Marketing Platform in 2014.